How to Order

  1. From our home page, you may log in (if already a member) or proceed to browse through the items as Guest.
  2. Start by clicking on the product categories and sub-categories on the left side of the page. You may also search for an item using the Search box. BROWSE FOR MORE FEATURES »
  3. Click on the specific item that you want. This will direct you to the individual product page, where more details about the item will be displayed.
  4. Specify the quantity of the item that you want to order then click Add to Cart.
  5. Continue to shop for other items. After shopping, click Checkout and review and confirm your order summary. Please note that the minimum order amount per transaction is PHP 500.00.
  6. Specify any special instructions such as name of recipient, delivery address, etc. Please note that you are only allowed one (1) delivery address per transaction. If you need to have some of the items delivered to another address, remove them from your current shopping cart, then proceed to Checkout. You will need to re-shop for these items and start a new transaction for a new delivery location. OUR DELIVERY POLICY »
  7. Choose the payment method (credit card, ATM, etc.) and input your details. We will send you an e-mail to confirm your order then process it for delivery to your specified delivery address. SEE PAYMENT METHODS AVAILABLE »
  8. During the Checkout process, you may opt to sign up as a member so that we can keep you updated on any new items, promos and/or discounts. SIGN UP NOW »
  9. Upon delivery, please inspect all items. If you find any defect or damage, do not accept the items and kindly inform our delivery staff about it. We will be glad to replace the item without any additional charges. MORE ON RETURNS »
  10. Orders may be cancelled as long as the items are not yet marked for shipping. Any refunds will be credited to your bank account, and shall be discussed with you by our customer representative.

For any concerns, please send us an e-mail at customerservice [at] opisina [dot] com [dot] ph or call us at (02) 576-4238. You may also browse our FAQs » for more information.