Delivery Policy

Delivery Areas

Opisina.com.ph offers fast delivery to all locations within Metro Manila only.

Delivery Method

Items will be delivered by our own fleet of delivery trucks and motorcycles. However, on special cases, we may also opt to use any of the popular and trusted courier companies (such as, but not limited to, LBC and Air21) for some deliveries.

We will deliver your items to the front door for residential addresses and to the appropriate floor of commercial buildings for company addresses. If you are unable to accept the delivery in person, please inform us ahead of time or assign a person you trust to accept it for you. Our delivery staff may ask him/her to sign a release form.

Delivery Charges

We offer FREE DELIVERY for purchases amounting to PHP2,500.00 or more. For purchases less than that amount, we charge a minimal delivery fee of PHP50.00. Please note that to cover the costs of order processing, the minimum order amount per transaction is PHP500.00.

Delivery Address

You may specify any delivery address within Metro Manila. However, each transaction can be delivered to one (1) delivery address only. You will need to start a new transaction for a new delivery location.

Expected Delivery Time

Our normal delivery lead time is within three (3) working days after the order has been processed. Orders placed before 5 p.m. local time, pending credit approval and product availability, will be processed on the same day. Orders placed on weekends, holidays or after 5 p.m. local time Monday through Friday (business days) will be processed the following business day.

Deliveries will be made between 8 a.m. and 5 p.m., Monday through Friday. Please note that in case of inventory limitations, our customer representative will contact you for more details.

For any concerns, please send us an e-mail at customerservice [at] opisina [dot] com [dot] ph or call us at (02) 576-4238. You may also browse our FAQs ยป for more information.